The website www.ehomeshop.gr is the web store (e-shop) of the company “VAGIANOS & SIA OE”, with VAT number 081574288, Tax Authority of Chios. The headquarters of the company, which will henceforth be called THE COMPANY, is located in Chios at 1-3 Dalassinou Street, 82132, Chios, tel: 6980143293 and e-mail address: info@ehomeshop.gr.

Our web store offers to our customers, as well as to all internet users, specific information about the products offered by our company, about the producers with whom it cooperates, the characteristics of the products, as well as and the ability to make their purchases online.

The use of the online pages and services of www.ehomeshop.gr by the visitor/user presupposes his unreserved agreement with the following terms of use, which apply to all the content included on the Company’s website.

The visitor/user must read these terms carefully before using the services of the website and if he does not agree with them in whole or in part, he must in any case not use the services and their content.

The present and applicable terms are subject to change without notice, so we encourage users to check our website frequently for any changes to the applicable terms.

The continuation of the use of www.ehomeshop.gr even after any changes, means the unreserved, on behalf of the visitor / user, acceptance of these terms, without requiring any other action.

If there is any part of our website or these terms that you, as a visitor, do not understand, or if you have any questions about our products, please contact us at info@ehomeshop.gr.

The users of the website www.ehomeshop.gr agree that they will not use our Company’s website to send, publish, send by e-mail or transmit in other ways any content that is illegal, harmful, threatening, offensive, defamatory or constitutes a violation of another’s privacy. In addition, private individuals accept that the products they order through the web store www.ehomeshop.gr are intended for personal use.

Apart from the expressly mentioned exceptions (copyrights of third parties, partners and suppliers), all the content of the website, including images, audio-visual material and texts, graphics, designs, photographs, texts, provided services and products that are the intellectual property of www.ehomeshop. gr and are protected according to the relevant provisions of Greek law, European law and international conventions.

It is prohibited to copy, reproduce, modify, transform or mislead the public with the actual site of the content of the website. Any reproduction, republishing, uploading, publication, dissemination or transmission or other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written permission of the Company.

The names, images, logos, distinctive features, texts and audio-visual material that represent our Company and/or its online store www.ehomeshop.gr and/or the collaborating suppliers-producers, as well as their products, are exclusive trademarks and distinctive features of our company and/or www.ehomeshop.gr and/or the above third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property. In any case, their appearance and exposure on the website www.ehomeshop.gr and in our Company’s online store should in no way be considered a transfer or assignment of a license or right to use them.

The use of the website www.ehomeshop.gr by any user/visitor does not imply the transfer of any right of access to the services of www.ehomeshop.gr in the form of source code.

In order to carry out any transaction through our Company’s web store and to place orders for the company’s products, some personal information will be requested from the customer.

When placing the order, the full name, the shipping address of the products, the billing address of the order (if it is different from the shipping address), the invoicing information (if payment by invoice has been selected), the a contact telephone number and your electronic address (e-mail). Along with these details, when creating a user account, the access code to these services is also requested. The credit card details are not stored in the company’s storage media during the transaction, but are registered directly in a secure environment of the cooperating banking institution that has undertaken the routing of the cards.

The online store www.ehomeshop.gr operates in accordance with the applicable Greek and Community legislation (GDPR) and keeps your personal data securely for as long as you are registered with a www.ehomeshop.gr service, which are deleted after the any way of termination of the business relationship.

For details on the privacy policy (Privacy Policy) click here.

The website www.ehomeshop.gr uses “cookies” technology, which is necessary to carry out an online sale, but also to improve and facilitate your visit to its website. Cookies are sent to your device and identify you as a specific user, storing your personal preferences and technical information.

We use: a) Permanent cookies (i.e. cookies remain on your computer until you delete them) b) Temporary cookies (i.e. cookies remain until you close your browser) and help you keep products in your shopping cart, without them they are deleted every time you exit it. The cookies themselves do not contain or reveal personal information. If you do not accept the use of cookies by www.ehomeshop.gr, you can change your browser settings so that it does not accept cookies (instructions on how to change the cookie settings in your browser can be found in the browser’s help section that you use).

However, at this point we should mention that the complete refusal to store the necessary cookies will lead to the inability to operate the online sales process.

You can find the detailed Cookies Policy here.

The SSL (Secure Sockets Layer) protocol is nowdays the global standard on the internet for certifying websites to web users and for encrypting information between web users and web servers. An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information in transit. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically checks if the data has been changed in transit.

Personal security is the password you give when you become a member of www.ehomeshop.gr. In order to present any of your personal information, you must first provide your username and password. For this reason, you must keep this information well so that it does not risk falling into the hands of third parties. We also advise you to create passwords using symbols along with alphanumeric characters.

Finally, let us remind you that the credit card details are not stored in the company’s storage media during the transaction, but are registered directly in a secure environment of the cooperating bank that has undertaken the routing of the cards.

During the online payment, the user is transferred to an encrypted secure connection page with SSL protocol which belongs exclusively to the selected Piraeus bank, which fully undertakes the payment and notifies www.ehomeshop.gr when it is completed.

All transactions you carry out through it are governed by International and European law, which regulates issues related to electronic commerce, as well as by the Greek Consumer Protection Law (L. 2251/1994), which regulates issues related to sales from distance.

The products available through www.ehomeshop.gr are produced by major global brands. The detailed characteristics and other details of the products sold are available and you can find them by following the search instructions listed in our online store and by “clicking” on the name of the corresponding product.

Orders placed through the online store www.ehomeshop.gr constitute the conclusion of a distance sales contract, which are governed by the legislative framework of Law 2251/1994, as is also the case with other applicable Greek and Community legislation.

Within 24 hours from the moment the order is placed, the customer can request its cancellation by sending a message to the Online Order Management department of www.ehomeshop.gr at the email: info@ehomeshop.gr with the title ORDER CANCELLATION. Within this time frame, the order will be cancelled.

After the delivery of the order, the customer has the right to return the products, exactly in the condition in which they were received, by sending a relevant statement within 14 calendar days of delivery, to the address: Dalassinou 1-3, 82132, Chios or by phone at tel. : 6980143293 or via e-mail at: info@ehomeshop.gr.

For the Returns Policy please see below the paragraph entitled RETURNS/CHANGES/CANCELLATIONS.

Our company will provide you with all possible assistance to fulfill the terms of the warranty that accompanies your product, as a Supplier, at no cost to you. This is regardless of the out-of-warranty maintenance services, which we can provide you with the applicable charge on a case-by-case basis.

If a product is defective or you are not completely satisfied, please contact our company directly by e-mail at the address info@ehomeshop.gr with the title DEFECTIVE PRODUCT or by phone at 6980143293. The customer service department will record your problem and, if required, inform you of the product return procedure.

Our company has towards you all the obligations provided for in the Civil Code for the seller. Especially in the case of a defect in the product we sell you, you can (a) ask for its repair at no cost to you or its replacement with another, unless this is impossible or requires disproportionate costs (b) ask for a price reduction and (c) withdraw, unless it is an immaterial factual defect. The above obligations do not exist in case the defect has been caused by you, or by force majeure in a narrow or broad sense.

An independent Authority that you can turn to for an out-of-court resolution of your dispute is the Consumer Advocate (144 Alexandras Ave., 114 71, Athens, tel. 2106460862).

You also have the option of alternative resolution of consumer disputes that have arisen from contracts for the electronic sale of our products by using the registered AED bodies in the Registry in accordance with the KYA 70330/2015. For the electronic link to the electronic consumer dispute resolution platform (HED platform) click here.

You can place a valid order through the e-shop if you are legally competent in compliance with the articles of the Greek Civil Code, (as long as you have completed the eighteenth year of your age and are not legally bound to enter into a sales contract). Orders may also be placed by representatives of legal entities, while the company reserves the right to claim a refund from the supervisor or guardian of any orders made by legally incompetent persons.

Order Condtitions

The prices listed at www.ehomeshop.gr include VAT. 17%.

To place the order in the online store www.ehomeshop.gr you need:

a) Completing the special form (creating an account with customer data) with the necessary data to conclude the sales contract

b) The unconditional acceptance of the terms of the sales contract and the terms of use, in particular the collection and where necessary the use of personal data.

Orders are placed by creating a new account, filling in the appropriate fields of the Order Completion form with all the personal information requested. If you are already a member, entering your account is done by filling in your e-mail and the password you stated during your registration, by logging in to the members’ area. In any case, the e-mail you will declare must exist and belong to you, because all our communication will be done through the e-mail you have declared during your registration.

On all the pages of the online store www.ehomeshop.gr and next to each product available for purchase, there is the CART button. Navigate to our online store and add to your cart the products you wish to buy.

To continue shopping, select from the central categories the one that contains the next item you are looking for and add it to your cart as well. When you have completed the process of adding products press the “Shopping Cart” button on the top right of your screen.

If you do not wish to buy any of our products by adding it to the cart, we give you the option to add it to the Favorites List of our online store, so that you can distinguish it from the other products in our online store and take the corresponding time to study and proceed to its purchase.

Order Procedure

The order is completed by following the instructions below for the Order Completion page.

CREATE AN ACCOUNT / LOG IN – In the left column you will be asked to login if you are already a registered member, register again if you wish to join us or select Buy as a Guest. If you are not a registered member you will need to enter a series of information (such as first name, last name, phone number, address, email address, etc.).

SHIPPING METHODS – In the right column you will be asked to select the Payment Method and method of delivery of your order.

The receipt of your order is done by the transportation of the product(s) you ordered, by the transport company that is cooperating with us and delivering it/them to you on the sidewalk of the organized settlement.

For the heavy or bulky items that you want us to deliver to you, the shipment is made exclusively with a transport agency that does not accept cash on delivery as a form of payment. In this case, the payment method is only credit card or bank deposit. In the event that you still wish to be delivered by a courier company, there will be an additional charge resulting from the volume of the order (the volume is determined according to the relationship between the price and the volume or weight of the product), which will be notified to you before its execution and dispatch.

In the event that the transport of the product must be carried out in an inaccessible area outside the settlement or the approach of the transport company becomes difficult or impossible for any reason, the delivery of the products will be made to the offices of the cooperating transport company or to the place closest to the shipping address ( within an organized settlement), otherwise if these are not possible either, the products will be delivered to the customer with an additional charge. In the event that the delivery address of the products you stated falls into one of the above cases, please contact us on phone +306980143293 during the stage of registering your order or before it.

PAYMENT METHODS – Here you are given the option to choose to pay with:

1) Credit card or debit card and

2) Deposit into a bank account at the following Banks

NATIONAL BANK: ____________________________________
PIRAEUS WINBANK: ________________________________________
EUROBANK: ________________________________________
ALPHA BANK: ________________________________________

You will also be asked to enter a discount code or gift certificate if you have one, as well as if you wish to receive the company newsletter and add any comment you wish to your order.

REVISION & PAYMENT – In the penultimate step you will find the order revision procedures for the products in your cart. In this step you will be informed about the charge for the value of the products and the final payment price. In order to complete the Order, you must necessarily accept the Terms of Use, the Privacy Policy and indicate whether you wish to subscribe to our newsletter.

Your order is completed by pressing the relevant button at the end of the form. In the case of payment by Credit Card, you will go to the corresponding environment of the banking institution and as soon as you complete the process on the website of the Bank of bank deposit you will be informed that your order has been completed.

In the case of depositing to a bank account, your order will be on hold and will be executed when we confirm that the amount has been deposited. To facilitate the process, please send us the copy of the deposit, in which you must have stated the order number and your name, to the email address info@ehomeshop.gr.

If for any reason you are unable to send us the receipt, please send us an e-mail with the deposit date, deposit bank, deposit number, order number, your name and a contact number at the above email address, so that we can check and confirm these details and proceed with your order.

Order Confirmation

The user/consumer is informed, through the website, by the company before completing his order about the identity and address of the producer, the essential characteristics of the product, the price, the quantity, the transport costs, the method of payment, the date of delivery, the duration.

By sending the order form, the consumer receives an electronic copy of the order to the electronic address (e-mail) he/she has indicated when registering his order, which includes a detailed description of the goods of the order and a unique order code, with the which will be able to monitor the progress and development of his order.

Payment Methods

For the convenience and service of all those who wish to buy from our Company’s online store, www.ehomeshop.gr has the following payment methods:

1. Charge your credit or debit card. The card is charged immediately after your order is confirmed.

Our online store has taken all the necessary measures for the security of your transactions through your credit card and all credit card holders are subject to validity checks. You are given the possibility to pay in interest-free installments based on the current commercial policy. By choosing the specific payment method, you will be transferred to the secure transaction environment of the cooperating Bank that has taken over the routing of the cards, i.e. Piraeus Bank, where you will be asked for all your card details.

It is important to mention a contact phone number and a valid e-mail address. In case your credit card is not approved by your bank, the company reserves the right to cancel your order.

2. Deposit to a bank account in one of the following accounts:

NATIONAL BANK: ____________________________________
PIRAEUS WINBANK: ________________________________________
EUROBANK: ________________________________________
ALPHA BANK: ________________________________________

SHIPPING OF PRODUCTS: You can see the shipping charge at check out. Product deliveries are made only within the physical borders of Greece through the cooperating transport company (and its partners). The consumer has no obligation to pay if he does not receive the legal document (receipt, invoice).

Our web store www.ehomeshop.gr offers its customers the possibility to return products purchased through our online store, as long as they meet a number of terms and conditions. You can find more details here.

Force majeure: If for reasons of force majeure (e.g. bad weather conditions due to prohibited sailing, strikes, etc.) it is not possible to deliver the products to you within the predetermined time, we will inform you via e-mail, so that you can inform us if you wish, under these circumstances, the completion of your order. Our Company bears no responsibility for any situation beyond its fault and will do everything humanly possible to best serve you.

www.ehomeshop.gr reserves the right to modify or renew the available products, sales prices and other terms and conditions of transactions. Our Company undertakes to update this text for any change or addition.

The Code of Consumer Ethics for E-Commerce as formulated on the basis of the Ministerial Decision of the Minister of Economy and Development in the Gazette of the Government of the Hellenic Republic (22/03/2017, Sheet No. 969), is published by our online store www.ehomeshop.gr and you can read it in its entirety by clicking here.

Our Company may, in its sole discretion, immediately terminate any agreement with you under these terms at any time by notifying you and/or, if you have a login account, canceling your membership and your account access. Our Company may even suspend your use of its Services, without notice at any time, without having any liability towards you.

You hereby agree that your unauthorized use of its Services may result in irreparable damage to our Company and/or its licensors and partners, for which any monetary remedies would be insufficient. Accordingly, in the event of such unauthorized use, we and our licensors/affiliates (as applicable) shall have the right to seek, in addition to any other available remedies, immediate injunctive relief against you, prohibiting you from any further use of www.ehomeshop.gr Services.

The invalidity or unenforceability of any provision (in whole or in part) of these terms will not affect the validity or enforceability of the remaining provisions (in whole or in part). All or part of any provision held by a court of competent jurisdiction to be invalid or unenforceable shall be deemed to be deleted from these terms.

These terms apply to you personally. You may not assign these terms, in whole or in part, to any third party without our prior written consent.

These terms represent the entire agreement between us and you and supersede all and any previous terms, conditions, agreements and arrangements regarding your use of the www.ehomeshop.gr Services.

We will act immediately if there are indications that any User Content violates these terms. In case you know or suspect that any illegal activities are taking place, or you know or suspect that works belonging to you have been infringed, please write to us at info@ehomeshop.gr, and mark your letter as the attention of our “Legal Counsel”.

Any failure by us to enforce any of these terms shall not constitute a waiver of them or of the right to enforce any of these terms at a later stage.

Any persons who are not parties to these terms shall have no right to enforce any provision of these terms.

Regardless of the country from which you access or use www.ehomeshop.gr Services, to the extent permitted by law, these terms and your use of our website Services shall be governed by under the laws of Greece and you shall be deemed to have submitted to the exclusive jurisdiction of the courts of Greece for the resolution of any disputes that may arise hereunder.

In case you need more information about www.ehomeshop.gr or have any suggestions about how our Company’s services can be improved, please contact us at the email: info@ehomeshop.gr Alternatively, you can write to us at address: Dalassinou 1-3, 82132, Chios, marking the letter for the attention of our “Legal Counsel”.